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Privacy Policy

Privacy Policy of Stone Tiles Store - Natural Stone Wholesale

https://stonetiles.pl

("Store")

Dear User,

We care about your privacy and want you to feel comfortable while using our services. Below we present the most important information about the rules for processing your personal data and cookies used by our Store. This information has been prepared in accordance with the GDPR – General Data Protection Regulation.

DATA CONTROLLER ("Controller")

The controller of personal data provided by users is Tiles Sp. z o.o., ul. Kartuska 214/0.16, 80-122 Gdańsk, NIP: 583-334-65-06, REGON: 382845141. For matters related to data protection, you can contact us at: info@tiles.com.pl.
TILES LIMITED LIABILITY COMPANY with its registered office at ul. Kartuska 214/0.16, 80-122 Gdańsk, registered in the National Court Register by the DISTRICT COURT GDAŃSK-NORTH IN GDAŃSK, 7TH COMMERCIAL DEPARTMENT OF THE NATIONAL COURT REGISTER under KRS number 0000776646, NIP 5833346506, REGON number 38284514100000, share capital of PLN 50,000.00.

PERSONAL DATA AND PRIVACY

If you intend to create a User Account and use our services, you will be asked to provide your personal data.
Your data is processed by us for the purposes listed below, related to the operation of the Store and the provision of services offered therein (“Services”).

Purpose of processing:

Depending on what you decide, it may be:

  • Providing services offered in the Store
  • Fulfilling your orders
  • Direct marketing
  • Sending newsletters
  • Processing data for analysis, statistics, and customer satisfaction research to continuously improve the Store's operation and services.

Legal basis for processing:

  • Sales agreement or actions taken at your request prior to entering into a contract (Article 6(1)(b) GDPR)
  • Legal obligation, e.g. related to accounting (Article 6(1)(c) GDPR)
  • Your consent given in the Store (Article 6(1)(a) GDPR)
  • Service agreement or actions taken at your request prior to entering into a contract (Article 6(1)(b) GDPR)
  • Our legitimate interest in establishing, exercising or defending legal claims (Article 6(1)(f) GDPR)
  • Our legitimate interest in conducting direct marketing (Article 6(1)(f) GDPR)
  • Our legitimate interest in processing data for analytical and statistical purposes (Article 6(1)(f) GDPR)
  • Our legitimate interest in conducting customer satisfaction surveys (Article 6(1)(f) GDPR)

Processed data includes:
- Identification data: first and last name, home/shipping address, phone number, email address.
- Payment data: bank account number, payment card details (if applicable).
- Technical data: IP address, user device information, session data.
- Shopping preferences: order history, activity in the Store (e.g. items added to the cart).

Providing data:

  • Voluntary, but in some cases necessary to conclude a contract.

Consequence of not providing data:

Depending on the purpose for which the data is provided:

  • inability to register in the Store
  • inability to use Store services
  • inability to make purchases in the Store
  • inability to receive information about promotions or special offers in the Store

Right to withdraw consent:

  • At any time

Data processing before the withdrawal of your consent remains lawful.

PROFILING

Within the Store, we may automatically tailor certain content to your needs, i.e., perform profiling using the personal data you provide.

Profiling in our Store may include:
- Recommending products based on your purchase or browsing history.
- Evaluating the effectiveness of marketing campaigns (e.g., newsletter distribution based on interests).
- Automatic discount offers based on shopping preferences.

If profiling results in decisions that have legal effects on you or similarly significantly affect you, we will conduct it only with your consent.

You can withdraw your consent at any time. Data processing prior to consent withdrawal remains lawful.

DATA RETENTION PERIOD

We will process your data only as long as we have a legal basis to do so, that is, until:

  • We are no longer legally obliged to process your data
  • The limitation period for claims related to the contract concluded via the Store expires
  • You withdraw your consent if it was the basis for data processing
  • Your objection to data processing is accepted – if the processing was based on the controller’s legitimate interest or for direct marketing purposes, including profiling

– depending on what applies in a given case and whichever occurs latest.

DATA SECURITY

When processing your personal data, we use organizational and technical measures in accordance with applicable legal regulations, including SSL encryption.

YOUR RIGHTS

You have the right to request:

  • Access to your personal data
  • Rectification
  • Deletion
  • Restriction of processing
  • Data portability to another controller

And also:

  • To object at any time to the processing of your data:
    • for reasons related to your particular situation – to the processing of your personal data based on Article 6(1)(f) GDPR (i.e., legitimate interests pursued by the controller), including profiling
    • If your data is processed for direct marketing purposes, including profiling, to the extent it is related to such direct marketing

You may submit data-related requests electronically via email to: info@tiles.com.pl.

Contact us if you want to exercise your rights.

If you believe your data is being processed unlawfully, you can lodge a complaint with the supervisory authority.

COOKIES

Our Store, like most websites, uses cookies. These files:

  • Are saved on your device’s memory (computer, phone, etc.)
  • Allow you to use all functionalities of the Store
  • Do not change your device settings
  • Enable the use of analytical tools like Google Analytics to understand user behavior
  • Customize advertising content to user preferences

You can, at any time, using your browser settings:

  • Delete cookies
  • Block cookies from being used in the future

Cookies are used in the Store to:

  • Remember your session
  • Collect statistics
  • Support marketing activities
  • Enable Store functionalities

To learn how to manage cookies, including disabling them in your browser, refer to your browser’s help file. You can also check the following links depending on your browser:

More information about cookies is available on Wikipedia.

THIRD-PARTY SERVICES / DATA RECIPIENTS

We use the services of external entities to whom your data may be transferred. Below is a list of potential data recipients:

  • Software provider necessary to run the online store
  • Shipping service provider
  • Payment service provider
  • Accounting office
  • IT support provider
  • Public authorities, if the Controller is legally obliged to provide them with data
  • Payment providers: PayPal, PayU, imoje.
    Courier services: e.g., DHL, DPD, Geodis, Poczta Polska, Raben.
    Analytical tools: Google Analytics.

CONTACTING THE CONTROLLER

Would you like to exercise your rights regarding personal data?

Or maybe you just want to ask something related to our Privacy Policy?

Email us at:
info@tiles.com.pl